From the Sea to the C-Suite
Lessons Learned from the Bridge to the Corner Office
With Cutler Dawson at the helm for the last fourteen years, Navy Federal Credit Union, the world's largest credit union, has quadrupled the size of the organization and made it an industry leader in customer service. It is now one of the most fiercely trusted and smoothly run financial institutions in the world ranked by Fortune magazine as a Best Place to Work for eight years. This book reveals an honest and straightforward look at Dawson's leadership philosophy and guiding principles, offering tangible and practical insights for readers who want to learn how to chart a similar course of success--one of exponential growth without compromising a company's bedrock principles.
After a thirty-four-year career in the U.S. Navy, Vice Adm. Cutler Dawson served for fourteen years as the president and CEO of Navy Federal Credit Union, the largest credit union in the world and the twenty-ninth largest financial institution in the United States. He and his wife, Debbie, live in Alexandria, Virginia. Taylor Baldwin Kiland has written, edited, or ghostwritten eighteen books, including two about our nation’s Vietnam POWs. A former naval officer, the third generation in her family to serve, she lives in Alexandria, Virginia, with her husband and their seven-year-old daughter
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