Human + Machine

Reimagining Work in the Age of AI

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Harvard Business Review Press
Paul R. Daugherty, H. James Wilson
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AI is radically transforming business. Are you ready? Look around you. Artificial intelligence is no longer just a futuristic notion. It's here right now--in software that senses what we need, supply chains that "think" in real time, and robots that respond to changes in their environment. Twenty-first-century pioneer companies are already using AI to innovate and grow fast. The bottom line is this: Businesses that understand how to harness AI can surge ahead. Those that neglect it will fall behind. Which side are you on?

In Human + Machine, Accenture leaders Paul R. Daugherty and H. James (Jim) Wilson show that the essence of the AI paradigm shift is the transformation of all business processes within an organization--whether related to breakthrough innovation, everyday customer service, or personal productivity habits. As humans and smart machines collaborate ever more closely, work processes become more fluid and adaptive, enabling companies to change them on the fly--or to completely reimagine them. AI is changing all the rules of how companies operate.

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Contributor Bio

New York City–based Paul R. Daugherty (@PaulDaugh) is the Chief Technology and Innovation Officer of Accenture. He leads Accenture's AI initiatives, as well as its R&D facilities around the world. San Francisco–based H. James (Jim) Wilson (@HJamesWilson) is Managing Director of Information Technology and Business Research at Accenture Research. He is the coauthor of What's the Big Idea? Creating and Capitalizing on the Best Management Thinking (Harvard Business Review Press).

Author social media/website info:
Daugherty: accenture.com/us-en/company-paul-daugherty, twitter.com/pauldaugh, linkedin.com/in/paul-r-daugherty/
Wilson: accenture.com/us-en/company-james-wilson, twitter.com/hjameswilson, linkedin.com/in/h-james-wilson

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