Creating Engaged Employees
It's Worth the Investment
William J. Rothwell, Catherine Baumgardner, Jennifer Myers
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Maintaining high employee engagement is key to business success.
Research shows that many members of today’s workforce feel overworked and underappreciated—all factors that attribute to high turnover, low customer satisfaction, increased incidences of health and safety problems, and low productivity and profitability.
Engaged employees, on the other hand, feel recognized, encouraged, and supported—they demonstrate enthusiasm, inspiration, and pride in their jobs. Despite work demands and pressure, they successfully achieve their individual and team goals.
How can organizations keep employees engaged without causing burnout?