Privileged Presence
Personal Stories of Connections in Health Care
Winner of:
2015 Book of the Year Award, American Journal of Nursing
Privileged Presence is a collection of more than 50 stories that capture both the medical and emotional aspects of the health care experience through tales from those who have been there, and offers powerful messages about the essential ingredients of “good” health care: respect, compassion, collaboration, open and honest communication, family involvement, and flexibility and responsiveness to individuals and their needs. This updated second edition uses real-world experiences recounted by patients and their families, nurses, doctors, and other health care professionals to illustrate what works and what doesn’t and what increases or diminishes people’s sense of confidence and well-being.
Liz Crocker has worked in teaching, broadcasting, and journalism. She has owned and run a children’s bookstore since 1978 and now has an environmental business with five stores across Canada. She is the vice president of the Institute for Patient and Family-Centered Care. She lives in Halifax, Nova Scotia. Bev Johnson is the president and CEO of the Institute for Patient and Family-Centered Care. She is a nurse who has provided on-site technical assistance and training to more than 100 hospitals in North America and worked with the Association of American Medical Colleges on family-centered practice. She is the coauthor of several books and the producer of award-winning films in the field. She lives in Bethesda, Maryland.
