The Founder's Mentality

How to Overcome the Predictable Crises of Growth

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Harvard Business Review Press
Chris Zook, James Allen
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Why is profitable growth so hard to achieve and sustain? Most executives manage their companies as if the solution to that problem lies in the external environment—find an attractive market, formulate the right strategy, win new customers. But when Bain & Company's Chris Zook and James Allen, authors of the bestselling Profit from the Core, researched this question, they found that 90 percent of the challenges to growth are internal: increasing distance from the front lines, loss of accountability, and proliferating processes and bureaucracy, to name only a few. More crucial is their finding that companies experience a set of predictable internal crises, at predictable stages, as they grow; and that for even the healthiest companies, these crises, if not managed properly, can stifle the company's ability to grow further—and actively lead it into decline.

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Contributor Bio

Chris Zook is a partner at Bain & Company and has been co-head of the firm’s Global Strategy practice for twenty years. He is based in Boston and Amsterdam and specializes in helping companies find new sources of profitable growth.

James Allen is a partner in Bain’s London office. Co-head of the firm’s Global Strategy practice, he is founder of the Bain Founder’s Mentality 100, a global network of high-growth companies.

Zook and Allen are the authors of five bestselling books on strategy, including Profit from the Core.

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