The Heart of Change

Real-Life Stories of How People Change Their Organizations

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Harvard Business Review Press
John P. Kotter, Dan S. Cohen
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The Heart of Change — now with refreshed packaging — is the engaging and practical follow-up to the worldwide bestseller Leading Change, unveiling a framework to help you implement the change Kotter talks about. The authors argue that change initiatives fail because teams rely on the wrong information — too much data gathering and analysis instead of a creative approach that actually motivates useful action. In the book, Kotter and coauthor Dan Cohen illustrate how transformational change actually happens, using stories from more than 100 organizations to show what works. They introduce the see-feel-change dynamic to propel people into the action that's needed for true transformation.

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Contributor Bio

John P. Kotter is internationally regarded as the foremost authority on the topics of leadership and change. His is the premier voice on how the best organizations achieve successful transformations. Kotter is the Konosuke Matsushita Professor of Leadership, Emeritus, at Harvard Business School and is cofounder of Kotter International, a leadership organization that helps Global 5000 company leaders accelerate the implementation of their most critical strategies and lead change in a complex, fast-moving business environment. John Kotter has authored eighteen books, twelve of them bestsellers. His works have been printed in over 150 foreign-language editions.

Dan S. Cohen is the CEO of Stuart Advisory Services Group and a retired partner of Deloitte Consulting LLP. He focuses on large-scale organizational transformation and strategic change, and has over thirty-five years of experience consulting to and working in industry. During his fifteen years at Deloitte, Cohen developed the firm’s first Global Change Leadership methodology and was the lead architect in the design of Deloitte’s Strategic Change methodology. In addition to his consulting work, Cohen has lectured on organizational behavior at Ohio State University, Miami University, the University of Detroit, and Southern Methodist University.

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