The Modern Learning Ecosystem

A New L&D Mindset for the Ever-Changing Workplace

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Association for Talent Development
JD Dillon
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Reimagine the Role of L&D in the Modern Workplace

How can we possibly keep up? This question is front and center in today’s workplace thanks to the downright ridiculous pace of change. There’s a never-ending stream of new processes, regulations, products, and technologies with which employees must contend. And in the middle of everything—between executives, stakeholders, managers, IT, subject matter experts, legal, and employees—sits L&D, charged with making sure people have the knowledge and skills needed to execute but rarely provided with the time and resources to get it done.

outlines a practical approach for navigating nonstop workplace change. Inspired by decades of operations and talent development experience with the world’s most dynamic companies, learning and enablement expert JD Dillon challenges the traditional L&D mindset with a tried-and-true framework that makes right-fit support a meaningful part of the everyday workflow. This book provides step-by-step instructions for architecting a disruption-ready learning ecosystem that will help employees solve today’s biggest problems while building the knowledge and skills needed to seize tomorrow’s opportunities.

and make sure the people you support are always ready for what comes next.

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Contributor Bio

JD Dillon is a lifelong Philadelphia Flyers fan, which means he’s a master of overinflated expectations and soul-crushing disappointment. He can recite all the words from the first Back to the Future movie but didn’t bother to learn the lines from the sequels because they aren’t nearly as good.

On the professional side, JD’s 20+ year career can be broken down into three phases. First, he worked in operations and HR management with companies like AMC and Disney. He then transitioned into L&D leadership roles with Disney and Kaplan. Now, he’s on the technology side of workplace learning and performance as Axonify’s Chief Learning Architect where he builds products and services used on the job by millions of employees around the world.

JD is a respected author, keynote speaker, podcaster, and online host with a passion for helping people do their best work every day. He specializes in enabling frontline workers in industries like retail, grocery, finance, logistics, hospitality, manufacturing, and plenty more.

JD is also the founder of LearnGeek, through which he publishes a variety of content and advises organizations on their learning, performance and technology strategies. He graduated from the University of Central Florida with degrees in communications (radio/TV production focus) and marketing. He also has an MBA from Kaplan University.

You can find JD riding his Peloton, refusing to stand in line for rides at theme parks in Orlando, or online at LearnGeek.co.

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